Timo Cramer
Director (Global) Customer Relationship Management
Lippstadt, North Rhine-Westphalia, Germany
Summary
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Senior🎓
Top SchoolTimo Cramer is a CRM and customer experience leader with 13 years of hands-on experience and over 15 years shaping customer-centric strategies across retail and consumer brands. Currently Director (Global) Customer Relationship Management at Miele, he has led international CRM rollouts and omnichannel loyalty programs using platforms like SFMC, Bloomreach and SAP CDP. Known for driving digital transformation, he combines strategic vision with practical implementation across markets, having scaled CRM and performance marketing teams at Seidensticker and bofrost*. Timo’s background in business administration and early analytics work at Acxiom gives him a rare mix of data-driven rigor and creative customer experience design. Colleagues describe him as a pragmatic international leader who translates complex tech stacks into measurable customer value.
12 years of coding experience
Diplom-Kaufmann, Diplom-Kaufmann at Westfälische Wilhelms-Universität MünsterStudy Abroad, Study Abroad at University of Technology SydneyProgramming languages (3)
Github contributions (5)
timocramer/gbasm
Jun 2013 - Jan 2015
Contributions:102 commits, 3 pushes in 1 year 6 months
timocramer/MarkovAufraeumBot
Mar 2018 - Nov 2019
Contributions:3 pushes, 1 branch in 1 year 8 months
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