Timothy Basham
Senior Technical Program Manager - Office Product Group at Microsoft
Sammamish, Washington, United States
Summary
👤
Senior🎓
Top SchoolTimothy Basham is a Senior Technical Program Manager with over two decades of hands-on experience and a strong track record driving cloud reliability and supportability at Microsoft. He specializes in translating complex technical problems into measurable program outcomes—recently building AI/LLM tooling and internal products that cut support escalations and improved Azure Container Instances troubleshooting. Timothy has led cross-functional initiatives across Azure Compute, AKS, and VM connectivity to reduce time-to-resolution and lift customer satisfaction, while routinely briefing executives on support KPIs. His background spans infrastructure, DevOps, and support engineering from enterprise VMware and AWS environments to frontline Apple retail repair operations, giving him a rare end-to-end operational perspective. Based in Sammamish, WA, he pairs deep technical fluency with pragmatic product thinking and a knack for creating tooling that empowers teams to diagnose and prevent incidents.
8 years of coding experience
14 years of employment as a software developer
B.S., Telecommunications Management, B.S., Telecommunications Management at Illinois State University
Github Skills (9)
azure10
microsoft-azure10
inspect10
microsoft10
linux8
windows7
iaas7
artifacts5
azure-devops3
Programming languages (3)
Github contributions (5)
timbasham/azure-docs
Jan 2019 - Feb 2022
Open source documentation of Microsoft Azure
Contributions:10 pushes, 10 branches in 3 years 1 month
azuremicrosoft-azuremicrosoft
timbasham/azure-support-scripts
Jul 2018 - Feb 2022
Public repository for Azure Support scripts and artifacts
Contributions:3 pushes in 3 years 7 months
public-repositoryartifactsazure-devopsazure
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