Summary
Timothy Chan is a Senior Consultant and Interim Project Manager with 10 years of experience delivering IT modernization and ITSM solutions for U.S. government clients, currently implementing ServiceNow at Health and Human Services after recent work for the Department of the Air Force. He combines hands-on ServiceNow development with portfolio and contract consolidation expertise from roles supporting Defense Health Agency and DAD IO/J6, plus a strong background in requirements gathering, governance, and change management. Comfortable bridging technical and programmatic needs, he has driven process rationalization and improved governance in complex, regulated environments. A former regulator-facing GBAS specialist and trainer at FINRA, he brings rare operational insight into compliance and training that informs his modernization work. Based in Spring, Texas, he also writes Python in his free time, reflecting a practical developer mindset alongside his consulting leadership.
10 years of coding experience
BA, English, BA, English at St. Mary's College of Maryland
Associate of Arts, Associate of Arts at Montgomery College
Bachelor, English, Bachelor, English at St Mary's College of Maryland --- St Mary's