Timothy Frank
Technical Support Representative
Smithfield, Virginia, United States
Summary
🤩
Rockstar🎓
Top SchoolTimothy Frank is a pragmatic web developer and technical support professional with over a decade of hands-on experience blending customer-facing support and backend engineering. Currently maintaining the widely used DiscordPHP library and contributing to game server projects like Civ13, he brings open-source rigor—improving error reporting, embed handling, and platform compatibility—to real-world integrations. His background spans frontline technical support, patient care advocacy, and founding a small digital studio, giving him a rare combination of empathy, operational leadership, and shipping-oriented development. Skilled in PHP, JavaScript, ReactPHP, and responsive design, he focuses on reliable, maintainable solutions and clear documentation for developer communities. Based in Newport News, VA, he also streams and teaches, turning hobbyist game development into reusable tools that support both users and other developers.
12 years of coding experience
8 years of employment as a software developer
Bachelor's Program Computer Science, Bachelor's Program Computer Science at University of the PeopleComputer Science (Technical), Computer Science (Technical) at Triton CollegeTimothy Christian High SchoolBS in Web & Mobile App Technology Computer Science, BS in Web & Mobile App Technology Computer Science at Ashford University
English
Github Skills (14)
maps10
dreamfactory10
error-handling10
php10
ss10
api10
beyond-compare10
apidoc10
embed10
discord-js10
discord10
logic10
documentation9
git8
Programming languages (7)
Github contributions (5)
discord-php/DiscordPHP
Oct 2020 - Aug 2022
An API to interact with the popular messaging app Discord
Role in this project:
Back-end Developer
Back-end DeveloperContributions:30 releases, 171 reviews, 33 commits in 1 year 10 months
Contributions summary:Timothy primarily focused on improving the discordphp library by addressing various aspects. They implemented more descriptive error outputs, updated embed functionality, and added the ability to get the user's created timestamp. Additionally, they made improvements to the Channel and Guild parts of the library, adding a bulk delete function and x86/x64 support. The user also addressed specific issues and enhanced documentation, demonstrating a focus on code quality and feature enhancement within the Discord API context.
apidiscordphpteam-reflexdiscord-bot
Civ13/Civ13
Nov 2019 - Sep 2022
Historical SS13
Role in this project:Back-end Developer
Back-end DeveloperContributions:48 reviews, 20 commits, 70 PRs in 2 years 10 months
Contributions summary:Timothy made several commits that involved modifying the server-side code, focusing on the game's core logic and map metadata. They addressed typo fixes, improved the reporting of map information, and altered the save functionality. Furthermore, they introduced a new map and adjusted configurations. These changes suggest a focus on refining gameplay mechanics, map management, and data persistence within the context of the "SS13" game environment.
dreammakerss13historicalbyondbaystation12
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