Timothy Good is a Customer Reliability Engineer based in Madison, Wisconsin with eight years of technical experience bridging software development and customer-facing operational support. He spent six years at Epic as a Technical Solutions Engineer building and maintaining JavaScript/.NET web applications, leading a small team to improve an internal knowledge-sharing platform and contributing extensively to design and development documentation. With a BS in Aerospace Engineering from Notre Dame and recent computer science capstone work at UW–Madison, he combines strong systems thinking and data-driven problem solving with practical software skills. His background includes hands-on process improvement in manufacturing and asset data management, giving him an uncommon appreciation for reliability across both physical and digital systems. Known for prioritizing customer impact, he partners effectively with internal teams to deliver timely, stable solutions in complex environments. Now at Endor Labs, he applies that blend of engineering rigor and operational empathy to help customers run resilient software.
8 years of coding experience
6 years of employment as a software developer
Professional Capstone Program, Computer Science, Professional Capstone Program, Computer Science at University of Wisconsin-Madison
Bachelor of Science - BS, Aerospace Engineering, Bachelor of Science - BS, Aerospace Engineering at University of Notre Dame
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