Summary
Timothy Howard is a Systems Engineer based in Waikato, New Zealand, with eight years of hands-on experience supporting higher education and commercial customers. He progressed from service desk roles at Wintec and Spark to his current engineering position at SkyPoint Technologies, demonstrating strengths in software installation, PowerShell automation, printer support, and customer-focused troubleshooting. Trained with a Level 5 Diploma and Level 7 Bachelor studies in Applied IT, he blends practical technical support skills with an interest in web, mobile, UI/UX and cybersecurity as reflected in his Github bio. Colleagues value his ability to translate user needs into reliable operational processes and to tackle recurrent issues by building repeatable solutions. He often bridges frontline support and systems engineering, bringing institutional knowledge of academic IT environments to broader infrastructure problems.
8 years of coding experience
1 year of employment as a software developer
(Level 3) Certificate in Computing, Information Technology, (Level 3) Certificate in Computing, Information Technology at Waikato Institute of Technology
(Level 7) Bachelor of Applied Information Technology BI1601, Information Technology, (Level 7) Bachelor of Applied Information Technology BI1601, Information Technology at Wintec - Waikato Institute of Technology
The University of Waikato