Toan Ngo
Customer Service Associate & IT Support Technician
Chicago, Illinois, United States
Summary
🤩
Rockstar🎓
Top SchoolToan Ngo is a Chicago-based Customer Service Associate and IT Support Technician with a decade of hands-on experience bridging frontline retail operations and technical support. A Computer Science graduate from Northeastern Illinois University, he brings practical coding knowledge in Python, Java, C# and HTML/CSS to troubleshooting, automation, and day-to-day IT tasks. At Tainam Corporation and Tainam Market he resolved network and system issues under pressure while also handling point-of-sale responsibilities, demonstrating reliability in mixed customer-facing and technical roles. Comfortable translating technical problems to non-technical users, he streamlines support processes and reduces downtime through pragmatic solutions. Though modest online presence belies it, he combines service-orientation with developer instincts—often applying scripting to speed routine tasks. Ambitious to expand toward software-focused roles, he offers a solid foundation in both user support and programming.
9 years of coding experience
Bachelor of Science - BS Computer Science, Bachelor of Science - BS Computer Science at Northeastern Illinois University
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (43)
platformio10
python10
esp826610
yaml10
esp3210
home-assistant10
esphome10
mqtt9
automation9
iot9
home-automation9
cpp8
embedded8
database8
sql8
Programming languages (4)
Github contributions (5)
clickyman1142/namlongadv
Nov 2017 - Jul 2021
NamLongAdv
Contributions:95 pushes, 1 branch in 3 years 9 months
csharp
clickyman1142/namlongadv-frontend
Dec 2018 - May 2022
Contributions:23 pushes, 1 branch in 3 years 5 months
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