Head Of Customer Support at Prime Appliance Repairs
Toronto, Ontario, Canada
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Summary
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Senior
🎓
Top School
Tobie Nnaji is a customer-focused technology professional with 11 years of experience who currently leads Customer Support at Prime Appliance Repairs while pursuing a BS in Computer Software Engineering at Arizona State University. Based in Toronto, he blends hands-on front-end development experience—contributing UI and form improvements to the popular Parabol open-source retrospective tool—with a practical leadership role that emphasizes user communication and product clarity. Tobie’s background uniquely pairs customer advocacy with technical fluency, enabling him to translate user feedback into actionable UI tweaks and export functionality fixes. He’s comfortable working across support and engineering boundaries, and brings a detail-oriented mindset evidenced by small but impactful open-source contributions.
11 years of coding experience
Bachelor of Science - BS, Computer Software Engineering, Bachelor of Science - BS, Computer Software Engineering at Ira A. Fulton Schools of Engineering at Arizona State University
High School, 9-12, High School, 9-12 at Kings Christian
English, Igbo, pidgin english (spoken across west africa)
Contributions:7 commits, 27 PRs, 24 comments in 8 months
Contributions summary:Tobie primarily worked on front-end components within the React application. They fixed typos and clarified instructions within a form. They also made minor UI changes, such as modifying a button's appearance and label. Additionally, the user touched upon a file related to CSV export functionality.
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