Summary
Todd Dow is an operations and customer-experience leader with 13 years of hands-on experience running marketing, social media, and account operations for a boutique, award-winning custom framing gallery in Bend, Oregon. He combines methodical project management and CRM-driven processes with practical skills in web, SaaS, and social advertising to grow customer satisfaction and drive repeat business. Equally comfortable negotiating contracts or hopping on-site for client consultations and install work, he blends strategic planning with day-to-day operational grit. Dependable and detail-oriented, Todd is known for turning informal local relationships into measurable marketing and sales outcomes while keeping documentation and quality control front and center. An engaging storyteller and collaborator, he thrives in fast-paced, high-volume small business environments where creativity and process must coexist.
13 years of coding experience