Todd Radel is a Staff Observability Engineer and serial founder with 13 years in SaaS startups and a 30+-year tech career focused on making complex enterprise software understandable and reliable. He builds high-performing Customer Success teams and developer-friendly tooling that accelerate adoption, retention, and expansion, and has repeatedly operationalized observability at scale—most recently leading AppDynamics migrations and enterprise rollout automation at CVS Health. Todd combines hands-on backend engineering (contributions to HashiCorp Consul around Connect and certificate management) with customer-centric playbooks and ETL/data pipelines to turn telemetry into actionable outcomes. He is Net Promoter certified yet skeptical of NPS as a sole measure, preferring journey mapping and measurable KPIs to drive improvements. Based in Pennsylvania, he runs a consulting company, RadelPro, and is known for promising customers success—and delivering it.
13 years of coding experience
20 years of employment as a software developer
Bachelor’s Degree Computer and Information Sciences, Bachelor’s Degree Computer and Information Sciences at University of Delaware
Consul is a distributed, highly available, and data center aware solution to connect and configure applications across dynamic, distributed infrastructure.
Role in this project:
Backend Engineer
Contributions:11 commits, 39 PRs, 84 pushes in 5 months
Contributions summary:Todd primarily contributed to the backend aspects of the Consul project, specifically around the Connect feature and certificate management. Their work involved modifying code related to CA provider plugins, agent configurations, and certificate signing processes. Key changes included adding domain and node name arguments to agent certificate requests, enhancing CSR construction, and updating tests to accommodate the new method signatures.
Terraform module to create an Access Tier in AWS for Banyan Security customers
Contributions:14 releases, 10 reviews, 19 PRs in 1 year 7 months
securitycustomersterraform-modulesbanyanterraform
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