Todd Waits
Enterprise Support Manager at Amazon
Pittsburgh, Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolTodd Waits is an Enterprise Support Manager at Amazon with 11 years of experience building high-performing technical teams that drive enterprise customer success. He combines hands-on technical account leadership with people development, having progressed from Senior Technical Account Manager to managing enterprise support since 2021. His background spans academia and research—teaching web programming at the University of Pittsburgh and advising the CIO at Carnegie Mellon’s Software Engineering Institute—so he blends practical engineering, security-conscious practices, and product-focused coaching. Todd has led cross-disciplinary teams to transition prototypes into production, introduced Agile and DevOps practices to increase organizational output, and has founded and led product efforts in game-based learning startups. Based in Pittsburgh, he brings a rare mix of operational calm (honed in live broadcast roles) and technical depth that helps teams deliver auditable, customer-facing solutions. He’s comfortable rolling up his sleeves to pair program, design architecture, or mentor engineers while keeping enterprise reliability and usability front of mind.
11 years of coding experience
5 years of employment as a software developer
MET, Entertainment Technology, MET, Entertainment Technology at Carnegie Mellon UniversityBA Media Arts, Film, BA Media Arts, Film at Brigham Young University
English, Spanish
Stackoverflow
148reputation
26kreached
2answers
1question
Github Skills (36)
flexibility8
asana-api8
pagination8
perfect8
lists7
javascript7
fuzzy-search7
urllib6
pandoc6
pdf-generation6
python-client6
paypal-sandbox6
paypal6
django-paypal6
python6
Programming languages (3)
Github contributions (5)
w8s/docgenerator
Nov 2014 - Jul 2015
Contributions:18 commits, 15 pushes in 8 months
w8s/flask_api_sample
Feb 2015 - Nov 2017
Contributions:4 PRs, 22 pushes, 1 branch in 2 years 9 months
apiflaskpython
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