IT Onsite User Services Partner For Turkey at Roche
Türkiye Turkey
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Summary
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Senior
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Top School
Tolga Yapici is an IT leader with over 15 years of experience specializing in workplace services, digital transformation and ITSM, currently heading onsite user services for Turkey at Roche. He combines hands-on technical skills (AD/Azure AD, Intune, networking, printing and meeting-room systems) with product-ownership and vendor-management experience, leading small multinational teams to improve end-user experience and service KPIs. Tolga has driven country-wide migrations and adoption programs for Office 365, Intune and SharePoint while managing budgets, lifecycle/asset processes and business continuity. Known for blending analytics-driven process improvements with practical desk-side support, he partners across regions and HR to streamline onboarding/offboarding and adoption. A committed continuous learner with an MS in Management Information Systems, he thrives on turning complex infrastructure challenges into smoother, user-centric workplace operations.
8 years of coding experience
Master of Science - MS, Management Information Systems, Master of Science - MS, Management Information Systems at Ahmet Yesevi Üniversitesi
Bachelor's degree, Business Administration and Management, General, Bachelor's degree, Business Administration and Management, General at Anadolu University
Parametric Mock Catalog Generation for BAO analysis
Contributions:2 releases, 187 commits, 19 PRs in 1 year 5 months
baoparametrictestingmockingmock
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Tolga Yapici - IT Onsite User Services Partner For Turkey at Roche