Tom Clemente
Manager - Service Manager at Accenture
Montreal, Quebec, Canada
Summary
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Senior🎓
Top SchoolTom Clemente is an experienced service delivery leader and technologist with 14 years of experience managing client-facing operations and software engineering teams across telecommunications and enterprise services. Currently a Manager - Service Manager at Accenture in Montreal, he oversees four managed service contracts, leads a remote team in the Philippines, and drives cost-to-serve optimization while ensuring commercial and financial targets are met. His background includes hands-on development in Java and C for telecom test tools at Nokia and full-stack work on POS systems, giving him a rare blend of deep technical troubleshooting and high-level contract governance. Known for coordinating cross-functional change and problem-management processes, he routinely turns incident learnings into continuous-improvement actions. Outgoing and curious, he’s keen to combine travel with work and brings practical client empathy from years of direct stakeholder engagement.
14 years of coding experience
9 years of employment as a software developer
Bachelor of Science in Computer Engineering, Computer Networks, Bachelor of Science in Computer Engineering, Computer Networks at University of San Carlos
English, Cebuano, Tagalog, JapaneseGithub contributions (5)
tomclemente/NLBsystem
Dec 2011 - Jan 2012
Contributions:14 commits in 1 month
tomclemente/ratingsuite
Sep 2020 - Jun 2021
Contributions:99 pushes, 1 branch in 9 months
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