Tom Donovan is a sales engineering leader and former software engineer with nine years of payments experience, currently focused on enterprise sales engineering at Plaid after driving solution innovation at ACI Worldwide. He combines deep hands-on technical chops—coding automation in Java, Python, and shell to accelerate demos—with a proven commercial track record as ACI’s top ARR-producing solutions consultant across multiple years. Tom helped scale a mobile wallet product to millions of users and enabled $250M+ in bill payments via Apple/Google Wallet passes, and he’s the go-to expert on mobile wallet integrations. Comfortable presenting to C-suite stakeholders and traveling frequently for strategic deals, he also led end-to-end implementations and due diligence during a successful acquisition. Based in Philadelphia, he balances a pragmatic engineering mindset with product and sales fluency—and outside work he’s into tech-adjacent hobbies like drones, sports, and pizza.
9 years of coding experience
10 years of employment as a software developer
Bachelor’s Degree Management Information Systems, Bachelor’s Degree Management Information Systems at University of Delaware
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Tom Donovan - Sales Engineering - Enterprise at Plaid