Tom Hejda
Senior Manager (Customer Services) at Overleaf
Prague, Czechia
Summary
👤
Senior🎓
Top SchoolTom Hejda is a Senior Manager of Customer Services at Overleaf with 12 years of experience blending academic rigor and hands-on product support for the world’s leading collaborative LaTeX editor. He leads and mentors support teams, facilitates cross-team communication, and applies his deep LaTeX expertise to solve both technical and user-facing problems—often turning “impossible now” tickets into near-term wins. A former postdoctoral researcher in algebra and long-time university instructor, he brings research-grade problem solving and algorithmic thinking to customer success and product improvements. He writes everything in LaTeX, from meeting notes to business cards, and has applied that obsession to journal typesetting and editorial workflows. Outside work he composes music and regularly accompanies church services on organ and piano, reflecting a disciplined creativity that informs his leadership style. Based in Prague, he pairs academic credentials (PhD-level training) with a decade of practical support and team management at a fast-growing SaaS company.
11 years of coding experience
12 years of employment as a software developer
Doctor of Philosophy (Ph.D.), Mathematics and Computer Science, Doctor of Philosophy (Ph.D.), Mathematics and Computer Science at Czech Technical University in PragueDoctor of Philosophy (Ph.D.), Mathematics and Computer Science, with honours, Doctor of Philosophy (Ph.D.), Mathematics and Computer Science, with honours at Université Denis Diderot (Paris VII)A-levels (maturita), Mathematics and Natural Sciences, A,A,A,C, A-levels (maturita), Mathematics and Natural Sciences, A,A,A,C at High school of Christian Doppler in Prague
Czech, English, French
Stackoverflow
821reputation
24kreached
10answers
12questions
Github Skills (15)
latex9
overleaf6
fonts6
matlab6
php6
javascript6
naming-conventions6
mysql6
styles5
flask2
python2
pdf2
simplify1
postscript1
compile1
Programming languages (2)
Github contributions (5)
tohecz/ctuthesis
Mar 2015 - Jun 2016
LaTeX template for theses at CTU in Prague
Contributions:86 commits, 51 pushes, 3 branches in 1 year 3 months
templatectulatex-templatetheseslatex
tohecz/eqnalign
Mar 2015 - Feb 2017
Contributions:1 release, 20 pushes, 1 branch in 1 year 11 months
latexlatex-package
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.