Summary
Tom Ho is an engineering group manager with nearly two decades of experience designing, building, and operating global-scale, high-throughput systems across IoT video streaming, eCommerce, and offline-store operations. He combines deep hands-on expertise in cloud services, AuthN/AuthZ middleware, event-driven data pipelines, and embedded web applications with senior leadership of large engineering organizations. At Amazon and Ring he led converged digital operations stacks, delivered policy-based distributed RBAC across dozens of services, and shipped multimodal AI customer-agent platforms and personalization engines. He has a track record of turning acquisition-era and post-acquisition challenges into revenue-driving products, including a $27M+ upsell platform and automation for Just-Walk-Out stores. Based in Seattle, he pairs an MS in Computer Science with an engineer-manager style that stays technically active while scaling teams to solve high-volume, safety-critical problems.
12 years of coding experience
17 years of employment as a software developer
MS, Computer Science, MS, Computer Science at University of Washington
BS, Electrical and Computer Engineering, BS, Electrical and Computer Engineering at The University of Texas at Austin