Summary
Tom Hope is an R&D Applications Engineer and seasoned SAN architect with over 14 years in enterprise storage and more than 20 years in Microsoft systems administration and Active Directory design. He combines deep hands-on experience across EMC, HDS, IBM XIV platforms and extensive Brocade/Cisco Fibre Channel fabric architecture to design, tune and support mission-critical, distributed data-center and private cloud environments. At Broadcom he bridges Premier Support delivery and technical escalation, streamlining communications and accelerating resolution for complex SAN incidents. Tom’s background includes Tier 3 sustainment at JP Morgan Chase where he supported a 149 PB environment, demonstrating strong troubleshooting and large-scale implementation skills. Comfortable both in customer-facing consulting and low-level array/toolset work, he’s fluent with management suites like Unisphere, Navisphere, ECC and HDS HiCommand—a blend that helps turn architectural reviews into pragmatic, operational outcomes.
14 years of coding experience
4 years of employment as a software developer