Tom Hurd is a business designer and founder with 11 years’ experience helping B2B service firms—agencies, consultancies and professional services—unstick growth, operations and post‑merger complexity. He built Pixels Helsinki from a small studio into a scalable, systemised business, removing loss‑making projects through fixed pricing and productised delivery while intentionally designing the company to run without him. His work since has focused on integrating teams and tech across mergers, standardising tools and a single source of truth to stop client and staff churn during acquisitions. As Business Director at Valve he drove service desk revenue growth and completed tech stack consolidations that cut duplication and operational waste. Practical, design‑led thinking underpins his approach: he blends industrial design training with hands‑on delivery, pricing and systems work to solve the “not a crisis but needs to change” moment many service firms face. Based in Helsinki, he now advises 10–40 person firms on how to clarify what they are, what they sell and how they work before those gaps cost people and clients.
11 years of coding experience
5 years of employment as a software developer
Master of Design, Industrial Design, Master of Design, Industrial Design at Swinburne University of Technology
Handles common modifications for WordPress projects.
Contributions:7 releases, 3 PRs, 22 pushes in 2 years 10 months
wordpressmodificationswordpress-pluginhandles
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Tom Hurd - Business Designer, Founder at Vision & Haste