Summary
Tom Jeanniot is a results-driven delivery and operations leader with nearly a decade of experience orchestrating complex IT services and ServiceNow-centered programs for large accounts. He specializes in translating commercial commitments into predictable execution by structuring operations, optimizing staffing and P&L, and resolving critical escalations across multi-team projects. Comfortable both on the ground with consultants and at the executive interface with clients and vendors, he blends pragmatic, outcome-focused management with continuous improvement of operational practices. His background in engineering and full‑stack development gives him a technical lens that helps bridge business needs and deliverable solutions. Based in Versailles, he is known for prioritizing visible, sustainable impact rather than theoretical frameworks.
9 years of coding experience
3 years of employment as a software developer
FullStack Développeur Web développement, FullStack Développeur Web développement at Le Wagon
Certification CEFR Langue anglaise, Certification CEFR Langue anglaise at Kaplan international english school Toronto
Brevet de Technicien Supérieur CPI (Conception de Produits Industriels) Dessin industriel et conception mécnique, Brevet de Technicien Supérieur CPI (Conception de Produits Industriels) Dessin industriel et conception mécnique at Lycée Jules Ferry Versailles
Master DSME (Dimensionnement de Structures Mécaniques dans leur Environnement) Ingénierie mécanique, Master DSME (Dimensionnement de Structures Mécaniques dans leur Environnement) Ingénierie mécanique at UVSQ Université de Versailles Saint-Quentin-en-Yvelines
English, Spanish