Tom Johnson is a senior business systems analyst with over 25 years of experience designing and delivering integrated information solutions for higher education, primarily at Duke University. He blends deep institutional knowledge of student and financial aid systems with strong business analysis and SDLC expertise, including Redmine, JIRA, and Confluence, to keep complex programs stable as requirements evolve. Tom is known for mediating competing needs across departments to produce practical, auditable solutions that improve accuracy and efficiency. Earlier in his career he led PeopleSoft Campus Solutions Financial Aid implementations as a product lead, giving him hands-on implementation and consulting experience at multiple large universities. A skilled technical writer and recognized lifetime achiever by the Higher Education User Group, he pairs clear documentation with stakeholder-focused delivery. Based in Durham, NC, he brings a rare combination of frontline administrative experience and long-term technical stewardship within the higher-ed domain.
11 years of coding experience
2 years of employment as a software developer
Bachelor's degree, History / Political Science, Bachelor's degree, History / Political Science at Stephen F. Austin State University
Precompiled CRAN repo intended to aid in cloud.gov builds
Contributions:2 PRs, 99 pushes, 6 branches in 2 years 7 months
govprecompiledcloud-govcranbuilds
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Tom Johnson - Sr Business Systems Analyst at Duke University