Tom Klein is a pragmatic software engineer and technical support lead with nine years of hands-on experience building high-performance web systems, troubleshooting code-related products, and coordinating incident response at Cloudflare. He combines founder-level product thinking from running Tom Klein IT and Gentlent with deep operational expertise across CDN, SSL/TLS, and cloud infrastructure. Having shipped his first website in 2006, Tom pairs long-term web craftsmanship with modern tooling—contributing to projects like Cloudflare Zaraz and maintaining Managed Components for faster, privacy-focused third-party management. Comfortable as an on-call lead and CEO, he excels under pressure, translating executive escalations into swift technical action and scalable solutions. Based in Düsseldorf, he brings a global perspective from work with startups and enterprises across North America and Europe.
9 years of coding experience
13 years of employment as a software developer
Specialist for Application Development, Information Technology, Specialist for Application Development, Information Technology at Business Academy North - Media and Computer Science
Contributions:2 reviews, 1 PR, 6 pushes in 4 months
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Tom Klein - Technical Support Shift Engineer at Gentlent