Tom Mcatee is a pragmatic Support Engineer with 11 years in IT, currently helping GitLab customers resolve complex issues while drawing on a solid Computer Science foundation from the University of Adelaide. He blends hands-on software development experience—especially Java, Python, web technologies and containerised deployments—with a strong support mindset honed at two10degrees and enterprise-facing projects. Tom’s background spans research into self-adaptive systems and emergence, practical teaching of programming courses, and commercial development using React, Redux, Docker and AWS, giving him a rare mix of academic rigor and production-grade delivery. Comfortable operating both as a collaborative team member and the sole developer on smaller projects, he excels at translating ambiguous requirements into reliable systems and clear, actionable support.
11 years of coding experience
6 years of employment as a software developer
Bachelor's Degree, Computer Science, Bachelor's Degree, Computer Science at University of Adelaide
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