Tom Paulus is a Senior System Engineer with 12 years of experience building and operating large-scale cloud control planes, currently focused on Control Plane work at Cloudflare in Seattle. He previously designed and was a primary contributor to the Amazon EC2 Image Builder control plane at AWS, blending hands-on engineering with operational leadership and incident response as part of AWS call leader rotations. Tom has a strong track record of shipping production services, mentoring teams on architecture and reliability, and driving operational excellence for customer-facing cloud platforms. His background includes full-lifecycle service design, internal tooling and dashboard development, and coordinating cross-functional efforts from early prototypes to globally available services. He brings a practical, systems-first mindset grounded in a Computer Science degree from San Diego State and an international perspective from study abroad in Finland. Colleagues value him for steady incident leadership and an ability to translate complex distributed-systems challenges into pragmatic, reliable solutions.
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