Summary
Tom Singer is a seasoned technology leader with 12 years of experience building and scaling digital products, currently heading MentorDigital at NatWest. He blends hands-on engineering and on-call operational experience with strategic leadership—shaping technical strategy, product direction, and high-performing teams across banking, media, and retail. Known for a calm, pragmatic approach to production incidents, performance tuning, security and scalability, he champions data-driven delivery and robust engineering practices like TDD and APM. Tom has repeatedly transformed delivery processes and culture, from scrum and OKRs to tracking and analytics pipelines, while retaining a practical focus on UX and platform stability. Based in London, he balances people-first management with deep technical credibility earned leading engineering orgs through large migrations and ecommerce platform builds.
12 years of coding experience
11 years of employment as a software developer
A Levels, Maths, Further Maths, Physics, Chemistry, General Studies, A Levels, Maths, Further Maths, Physics, Chemistry, General Studies at Smestow School
MComp, Computer Science, MComp, Computer Science at The University of Sheffield