Tom Waterton is a Senior Content Designer at IBM with 11 years of experience crafting user-centered product content and a background that stretches from technical writing to UX design and team leadership. Based in Winchester, he shapes clear, consistent documentation for complex systems and has contributed glossary and AI-related terminology updates to the widely used Carbon Design System website. An IBM Master Inventor, he blends creative writing instincts from an English Literature degree with a practical aptitude for product UX, information architecture, and developer-facing docs. Tom’s career path shows a rare mix of editorial rigor and systems thinking—he has moved from HR systems training and BI reporting into strategic content roles that influence product excellence across IBM.
11 years of coding experience
8 years of employment as a software developer
BA (Hons) English Literature, BA (Hons) English Literature at University of Southampton
Contributions:14 commits, 5 PRs, 19 comments in 1 month
Contributions summary:Tom's contributions primarily focused on updating and refining the glossary documentation for the Carbon Design System website. The commits involved removing outdated sections, adding new terms related to AI, and making editorial changes for clarity and consistency. The user demonstrated a strong understanding of the Carbon Design System's terminology and patterns, enhancing the documentation for better usability.
Contributions:112 PRs, 372 pushes, 31 branches in 5 years 2 months
tom
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Tom Waterton - Senior Content Designer (IBM Product Excellence Office)