Summary
Tom Wu is a seasoned Senior Network Engineer with nine years of focused experience in unified communications and a long track record managing complex Cisco UC environments for large enterprises, including The Walt Disney Company and Capgemini. He combines deep hands-on skills—CUCM, Unity Connections, voice gateways—and certifications across networking and security to design, implement, and harden voice, video, and messaging platforms. Known for leading end-to-end projects, he blends operational troubleshooting with proactive optimization and user training to minimize downtime and drive adoption. Based in Irvine, Tom’s background ranges from Linux server farms to VoIP and PCI-compliant retail networks, giving him a rare full-stack perspective on communications infrastructure. Colleagues rely on him for pragmatic, secure designs and for proposing innovative UC improvements that align with business needs.
9 years of coding experience
21 years of employment as a software developer
University of California San Diego