Tomas Hendrich
Support Manager at SUSE
Prague, Czechia
Summary
🤩
Rockstar🎓
Top SchoolTomas Hendrich is a Support Manager at SUSE with a decade of hands-on experience resolving complex, business-critical issues and leading global support teams across Prague, Nuremberg, the US, India, and Singapore. He rose through technical ranks from intern to senior engineer, pairing deep troubleshooting and on-call experience with a focus on mentorship, knowledge multiplication, and cross-functional collaboration with development and product teams. Tomas has practical test-automation experience contributing to the prominent os-autoinst-distri-opensuse project, improving test coverage and integration with SLEnkins to ensure reliable releases. Known for steady leadership under pressure, he balances people development with translating customer feedback into code fixes and feature requests that drive product improvement.
10 years of coding experience
8 years of employment as a software developer
Master's degree, Computing, Master's degree, Computing at University of SunderlandBachelor's degree, Events Management, Bachelor's degree, Events Management at University College Birmingham
Czech, English, German
Github Skills (8)
perl10
opensuse10
test-automation10
scripting9
shell9
script9
sh9
testing8
Programming languages (17)
Github contributions (5)
os-autoinst/os-autoinst-distri-opensuse
Mar 2016 - Mar 2019
os-autoinst test cases for openSUSE
Role in this project:
QA Engineer / Test Automation Engineer
QA Engineer / Test Automation EngineerContributions:55 commits, 64 PRs, 116 comments in 2 years 11 months
Contributions summary:Tomas primarily contributed to the `os-autoinst/os-autoinst-distri-opensuse` repository by enhancing and adapting test cases for openSUSE. Their commits focused on resolving test failures, introducing new test scenarios, and improving the overall test suite functionality. These changes involved modifying test scripts, updating configuration files, and integrating new features to accurately validate openSUSE systems. The user also worked on integration testing with the SLEnkins test framework.
opensusecasestest-cases
thehejik/fleet-e2e
Jan 2024 - Jun 2024
Contributions:26 PRs, 68 pushes, 17 branches in 4 months
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