Summary
Tomas Jerabek is a CRM consultant and analyst with 11 years of hands-on experience implementing and architecting Microsoft Dynamics CRM/365 and Salesforce solutions across consultancy and freelance roles. A Microsoft Certified Professional and Certified Technology Specialist, he blends technical customizations, system integrations and BI-driven customer intelligence with ITIL-based service desk process design. He has progressed from junior Dynamics roles to leading full solution lifecycles, including VoIP and payroll integrations, requirements tracing and project management. Based in Prague, Tomas is focused on shaping CRM strategy and related business processes with an eye toward knowledge management, BPR and enterprise architecture. His long-term ambition is to translate this domain expertise into CIO-level leadership, combining technical depth with organizational and cultural understanding.
11 years of coding experience
Ing., Economics, Economic Policy, Management in Information Society, Ing., Economics, Economic Policy, Management in Information Society at University of Economics, Prague - Faculty of Economics and Public Administration
Ing., Applied Informatics – Information Systems and Technologies, Ing., Applied Informatics – Information Systems and Technologies at University of Economics, Prague - Faculty of Informatics and Statistics
Business Administration, Management and Operations, Business Administration, Management and Operations at OA Pelhrimov
Czech, English, German