Tomer Sandler
Senior Technical Account Manager (Strategic)
San Francisco, California, United States
Summary
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Rockstar🎓
Top SchoolTomer Sandler is an experienced customer success and technical support leader with nine years in SaaS/DBaaS and over two decades in storage, QA, and systems engineering. He currently manages Customer Success Engineering for Datagrid AI at Procore, and has led global teams at ScyllaDB where he built CS/TAM/Support playbooks, automation, and customer advisory programs to drive adoption and retention. A hands-on solutions architect, he runs PoCs, benchmarks, and automation (Ansible, bash, Python, Go) and brings deep expertise in NoSQL (Scylla/Cassandra), monitoring (Prometheus/Grafana) and cloud platforms. Tomer is skilled at turning customer feedback into product enhancements and operational runbooks, and has a track record of improving support efficiency with integrations across Zendesk, Slack and CRM systems. His background includes leading QA and documentation teams at Dell EMC and delivering on-site integrations and SATs for enterprise and government customers, a testament to his blend of technical rigor and customer empathy. Based in San Francisco and a Unit 8200 alum, he combines disciplined operational practices with a practical, code-first approach to customer success.
9 years of coding experience
13 years of employment as a software developer
B.A. Political Science and Government, B.A. Political Science and Government at Tel Aviv University
English, Hebrew, Spanish, Arabic
Stackoverflow
1,568reputation
24kreached
40answers
1question
cassandra
top-5%
Github Skills (46)
nosql10
cassandra10
scylla10
aio10
sql10
cpp10
database10
async9
apache9
yahoo9
seastar9
grafana-dashboard9
server-side9
operator9
k8s-operator9
Programming languages (5)
Github contributions (5)
tomer-sandler/scylla-code-samples
Mar 2017 - Sep 2018
Code samples for working with ScyllaDB
Contributions:106 pushes, 1 branch in 1 year 6 months
databasescylladb
tomer-sandler/scylla
Apr 2017 - Jul 2017
Contributions:1 push, 8 branches in 3 months
nosqlseastarcassandrasqldata-store
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