Tommy Sundström
Design Thinker, Service Designer at Cygni, part of Accenture
Malmo, Skåne County, Sweden
Summary
👤
Senior🎓
Top SchoolTommy Sundström is a veteran design thinker and service designer with over two decades shaping usable, accessible digital experiences for public sector, healthcare, and consumer brands. He combines hands-on interaction and visual design roots from the 1990s with strategic roles—founding and running a web agency, authoring a widely used usability textbook, and advising Swedish government web projects. Currently at Cygni/Accenture he applies Service Design, Lean UX and process mining to clients like IKEA, Assa Abloy and SAP Signavio, bridging design thinking with scaled delivery frameworks such as SAFe. Tommy’s work uniquely blends practical coding-era craft with method development and coaching, and he maintains an active voice in IoT through a government guide and a Sweden-focused IoT community he started. Based in Malmö and Stockholm, he is known for translating complex organisational goals into clear, standards-based digital products and design systems.
12 years of coding experience
32 years of employment as a software developer
Visual communication, Visual communication at Jönköping UniversityJohns Hopkins UniversityVerksamhetsarkitekt, Verksamhetsarkitekt at Dataföreningen KompetensIndien, Indien at Resande Skolan i VilhelminaBuilding Conversational Experiences with Dialogflow, Building Conversational Experiences with Dialogflow at GoogSkönhetens mask / The mask of beauty, Skönhetens mask / The mask of beauty at Uppsala UniversityDesign Thinking, Design Thinking at The Interaction Design FoundationEnglish for Professional Purposes, English for Professional Purposes at Malmö UniversityPolitisk psykologi, Politisk psykologi at Stockholm UniversityOrganisational development through IT, Organisational development through IT at Luleå University of TechnologyBusiness / Företagsekonomi, Business / Företagsekonomi at Umeå UniversityDesign Management, Design Management at University of BoråsInformationsarkitektur, Informationsarkitektur at Mälardalen University
English
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (10)
middleman6
ruby-on-rails6
suffix4
rack4
rack-middleware4
middleware3
ruby3
markdown1
pandoc1
latex1
Programming languages (1)
Github contributions (5)
tommysundstrom/middleman-slim-the-site
Jan 2014 - Jan 2014
Contributions:19 commits in 3 days
tommysundstrom/middleman-rack-optional-html
Nov 2013 - Nov 2013
Rack middleware that makes the ".html" suffix optional on pages served by the Middleman server.
Contributions:17 commits in 11 days
middlemanrack-middlewaresuffixrackruby
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