Tony Hancock is a Staff UX Designer based in New York with 15+ years in UX and nine years in senior product roles, currently leading Merchant and Partner Billing UX at Shopify. He builds cross-functional design practices—scaling teams, launching research programs, and shipping high-impact products—having grown Prosper’s design org from 4 to 10 with zero attrition and launched native apps that achieved 4.8-star ratings. Tony blends product strategy, service design and hands-on execution from subscription platforms to fintech billing APIs, and has driven measurable growth such as a 59% topline increase at Prosper. Trained as a mechanical engineer and later in front-end development and design leadership, he brings a systems-thinking approach and comfort with both code and research that helps untangle complex billing and payments experiences.
9 years of coding experience
13 years of employment as a software developer
Bachelor of Science Mechanical Engineering, Bachelor of Science Mechanical Engineering at University of Alberta
Design Leadership, Design Leadership at Cooper Professional Education
Nanodegree, Front-end Web Developer, Nanodegree, Front-end Web Developer at Udacity
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