Tony Pham

Customer Support Engineer at Starburst

California, United States
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Summary

👤
Senior
🎓
Top School
Tony Pham is a customer support engineer based in California with eight years in tech and three years specializing in Parasoft products, CI/CD integration, and server/database deployments. He has a track record of translating complex tooling into usable training and documentation—building Azure Lab training environments, producing instructional videos, and delivering paid courses that drove additional revenue. Comfortable across Azure DevOps and Jenkins pipelines, he focuses on static analysis and unit testing automation while mentoring teams to improve support efficiency and onboarding. Tony blends hands-on technical troubleshooting with customer-facing professional services, often surfacing upsell opportunities by aligning product capabilities with customer workflows, and he’s actively expanding his expertise in containerization and advanced CI/CD practices.
code8 years of coding experience
job4 years of employment as a software developer
bookUniversity of California, Irvine
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Github Skills (22)

parasoft10
python8
dotnet8
java8
javascript8
selenium8
webdriver7
ruby7
browser7
rust7
automation-framework5
automation5
atlassian5
ecosystem5
browser-automation4

Programming languages (3)

TypeScriptJavaScilab

Github contributions (5)

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innocentqa/parabank

Feb 2019 - Sep 2019

The ParaBank demo application from Parasoft.
Contributions:2 commits in 7 months
parasoft
parasoft/parabank

Sep 2017 - Feb 2022

The ParaBank demo application from Parasoft.
Contributions:14 commits, 2 PRs, 19 pushes in 4 years 5 months
parasoft
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Tony Pham - Customer Support Engineer at Starburst