Summary
Tony Saavedra is a Technical Support Engineer II with 11 years of experience helping organizations troubleshoot and optimize cloud-native systems and observability platforms. Based in Portland, he has deep hands-on experience across AWS, Azure, and GCP integrations, Kubernetes, databases, and application tracing from senior support roles at Datadog to his current position at Dataiku. He blends a technical support mindset with software engineering roots—holding an M.A. in Computer Science and prior backend development experience—which helps him bridge customer-facing escalation work with practical product-side fixes. Known for investigating complex multi-service incidents across hundreds of integrations, he’s as comfortable diving into logs and metrics as he is explaining root causes to non-technical stakeholders.
11 years of coding experience
4 years of employment as a software developer
Bachelor of Arts (B.A.) English Language and Literature General, Bachelor of Arts (B.A.) English Language and Literature General at University of California, Berkeley
Master of Arts (M.A.) Computer Science, Master of Arts (M.A.) Computer Science at Mills College
English, Spanish