Summary
Toolie Merchant is a seasoned Agile practices expert, technology consultant, speaker, and author with over two decades of experience helping enterprises and small businesses turn intellectual property into customer-facing products. Based in Bellevue, WA, she runs Tooliedotter, Inc., delivering product strategy, technical project management, and content-driven marketing while building and repairing hundreds of Linux/AWS websites and training media. She’s led Scrum transformations and product ownership across airlines, healthcare, finance, and supply-chain teams—facilitating PI planning for 100+ people, instituting Scrum at scale, and coaching dozens of Scrum Masters. Toolie pairs a software engineering background with exceptional communication skills, translating complex technical problems into accessible roadmaps and training that measurably improve engagement and adoption. A trained musician by education, she brings a performance-oriented approach to teaching and presenting, and consistently blends content creation with technical delivery to accelerate product launches.
10 years of coding experience
10 years of employment as a software developer
B.Mus.Ed Music Education-Voice, B.Mus.Ed Music Education-Voice at Wheaton College
M.Mus. Music Performance-Voice, M.Mus. Music Performance-Voice at California State University, Fullerton
French, Spanish, German, Italian