Toufiqur Rahman
Team Lead, Tech Support At Ollyo
Dhaka, Dhaka Division, Bangladesh
Summary
👤
Senior🎓
Top SchoolToufiqur Rahman is a seasoned tech support leader with 11 years of hands-on experience building and guiding support teams, currently serving as Team Lead, Tech Support at Ollyo. He combines practical expertise in HTML5, PHP, and MySQL with a track record of improving customer satisfaction and operational efficiency since moving from JoomShaper to Ollyo in 2023. Educated in computer science at Bangladesh University and with earlier technical training from Barishal Polytechnic Institute, he bridges academic fundamentals with pragmatic problem-solving. Known for elevating service standards through collaborative leadership and thoughtful process improvements, he brings a strategic mindset to incident resolution and system reliability. Colleagues appreciate his ability to translate technical complexity into clear, actionable guidance for both teams and clients.
11 years of coding experience
8 years of employment as a software developer
Bachelor's degree, Computer Science, B, Bachelor's degree, Computer Science, B at Bangladesh University (BU)Diploma of Education, Computer Science, B, Diploma of Education, Computer Science, B at Barishal Polytechnic Institute
Github Skills (21)
cms10
joomla-extensions10
joomla10
php10
vdm10
content-management10
joomla-component10
javascript9
content-management-system9
nodejs9
react9
css8
math7
codebase6
cms-extension5
Programming languages (2)
Github contributions (5)
ittoufiq/php.local.com
Jun 2022 - Aug 2023
Contributions:78 pushes, 3 branches in 1 year 2 months
ittoufiq/Template-Development-Kit
Mar 2015 - Mar 2015
Contributions:13 commits, 3 pushes, 1 branch in 1 day
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