Toyosi Olabisi
Trust And Safety at Glassdoor
Austin, Texas, United States
Summary
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Senior🎓
Top SchoolToyosi Olabisi is a Trust and Safety professional with 8 years of experience building scalable support enablement and CX operations systems that accelerate team ramp and improve user outcomes. Currently at Glassdoor, she blends risk assessment, cross-functional collaboration, and user education to maintain safe online communities while surfacing behavior trends to product and engineering teams. Her background in SaaS customer support and enterprise business development gives her a rare combination of empathy-driven customer advocacy and data-informed escalation management. Based in Austin, she pairs strong communication and troubleshooting skills with a track record of improving internal processes and metrics across high-growth tech environments. Notably, she transitioned from pre-med studies into software-focused engineering education, reflecting a practical, interdisciplinary approach to problem solving.
8 years of coding experience
Software Developer Computer Software Engineering, Software Developer Computer Software Engineering at The University of Texas at AustinPre-Medicine/Pre-Medical Studies, Pre-Medicine/Pre-Medical Studies at Loyola University New Orleans
Stackoverflow
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Github contributions (5)
jmsaenz5/project-1-group-5
Oct 2017 - Nov 2017
Contributions:49 commits, 23 PRs, 43 pushes in 14 days
Toyosio/hangman-game
Oct 2017 - Nov 2017
Contributions:23 pushes, 1 branch in 1 month
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