Trace Driggers

Tech Project Program Manager 2 at DIRECTV

Dallas, Texas, United States
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Summary

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Senior
🎓
Top School
Trace Driggers is a data-driven Tech Project/Program Manager with 12 years of experience and over seven years focused on technology and analytics, currently leading Sprinklr implementation and optimization at DIRECTV. He combines hands-on technical skills—SQL, Snowflake, Power BI, APIs—and program management to deliver cost-saving, end-to-end solutions and clear, actionable customer-experience insights. A former quality lead and social media analyst, he excels at translating complex analytics into operational improvements and triaging cross-functional defects through tools like Jira and ServiceNow. Outside work he tinkers with home servers, containers, VPNs, and open-source software, and has contributed back-end fixes to an online Pokémon battle simulator, reflecting a pragmatic blend of engineering curiosity and product-focused delivery.
code12 years of coding experience
job6 years of employment as a software developer
bookGeneral Studies, General Studies at Collin College
bookAssociate of Science - AS Business Analytics, Associate of Science - AS Business Analytics at Dallas College
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Github Skills (7)

debug10
c-language10
cprogramming-language10
back-end-development10
logic10
data-structure9
data-structures9

Programming languages (3)

JavaC++JavaScript

Github contributions (5)

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po-devs/pokemon-online

Jan 2014 - Jul 2014

Online Pokemon Battle Simulator
Role in this project:
userBack-end Developer
Contributions:14 commits in 6 months
Contributions summary:Trace primarily contributed to the back-end logic of the Pokemon battle simulator, fixing bugs and implementing specific game mechanics. Their commits reveal a focus on modifying existing code related to moves, effects, and game rules within the battle server. The user also made changes to the import/export functionality for Pokemon data, suggesting a role in data management and structure. These updates enhance the accuracy and functionality of the battle simulator.
gamebattlejavascriptpokemon-battle-simulatorsimulator
Withoutatrace/pdsnd_github

Oct 2024 - Oct 2024

Contributions:5 pushes, 2 branches in 1 day
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Trace Driggers - Tech Project Program Manager 2 at DIRECTV