Tracen Ying
Director Of Customer Success & Delivery at Cloudwise
Beijing, Singapore
Summary
🤩
Rockstar🎓
Top SchoolTracen Ying is a technology leader with 11 years of experience who currently directs Customer Success & Delivery at Cloudwise while also leading GSTACK, blending client-facing delivery with strategic operations. Tracen’s background spans consulting roles at Apple and Engage ESM, where he shaped solutions architecture and enterprise deployments across APAC. A hands-on engineer at heart, he contributes to the popular Apache SkyWalking project—adding Memcached instrumentation and improving PostgreSQL tracing—bringing observability expertise to his leadership. Based in Beijing and educated in Singapore and Australia, he pairs deep technical fluency in systems and security with a track record of turning complex infrastructure needs into measurable customer outcomes.
11 years of coding experience
3 years of employment as a software developer
Bachelor of Science (BS), Computer Science (Digital System Security), Bachelor of Science (BS), Computer Science (Digital System Security) at University of WollongongDiploma in Information Communication Technology, Server Management & Services, Diploma in Information Communication Technology, Server Management & Services at Singapore Polytechnic
Github Skills (7)
distributed-tracing10
javas10
instrumentation10
java10
apm10
memcached10
postgresql9
Programming languages (5)
Github contributions (5)
apache/skywalking
Oct 2017 - Apr 2019
APM, Application Performance Monitoring System
Role in this project:
Back-end Developer
Back-end DeveloperContributions:9 commits, 15 PRs, 1 push in 1 year 6 months
Contributions summary:Tracen primarily contributes to the SkyWalking project by adding support for various Memcached implementations (SpyMemcached, XMemcached). The contributions involve writing interceptors and instrumentation to monitor and trace Memcached operations. They also made changes to the PostgreSQL plugin, correcting a statement name. These commits demonstrate a focus on extending SkyWalking's capabilities for monitoring different data stores and application components.
skywalkingloggingobservabilitytelegrafprometheus
IluckySi/idemo
Aug 2020 - Mar 2024
Contributions:3 pushes, 1 branch in 3 years 7 months
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