Trevor Laviale
Head Of Global Customer Experience at Arize AI
San Francisco, California, United States
Summary
🤩
Rockstar🎓
Top SchoolTrevor Laviale is a customer experience and AI solutions leader based in San Francisco, currently heading Global Customer Experience at Arize AI where he oversees Customer Success, AI Solutions Engineering, Forward Deployed Engineering, and Application Engineering. With a double BA in Mathematics and Finance from the University of Washington and an MS in Computer Science (AI) from Johns Hopkins, he blends quantitative rigor and machine learning expertise to drive technical adoption and post-sales success. His career progressed rapidly from founding post-sales SE at Arize to global leadership, demonstrating an ability to scale technical teams and processes across complex enterprise deployments. Prior roles in data science and integrations show he pairs hands-on ML modeling and automation with pragmatic SDK and onboarding playbooks that shorten time-to-value. Currently in Stanford GSB’s LEAD program, he brings both deep technical credibility and strategic business training to bridge product, customers, and revenue.
3 years of coding experience
6 years of employment as a software developer
LEAD Program, LEAD Program at Stanford University Graduate School of BusinessBachelor of Arts - BA (double degree), Mathematics and Finance, Bachelor of Arts - BA (double degree), Mathematics and Finance at University of WashingtonMaster of Science - MS, Computer Science, Master of Science - MS, Computer Science at Johns Hopkins Whiting School of Engineering
Github Skills (22)
langchain10
datasets10
prompt-engineering10
openai10
llmops10
anthropic10
vertex8
telemetry7
haystack7
api5
python5
dataframe4
sql4
jupyter-notebook4
opentelemetry4
Programming languages (2)
Github contributions (5)
millers1389/restaurant-recommender-app
Oct 2024 - Oct 2024
Contributions:3 PRs, 2 pushes, 2 branches in 1 day
Arize-ai/phoenix
Apr 2023 - Jan 2025
AI Observability & Evaluation
Contributions:4 PRs, 2 pushes, 4 branches in 1 year 9 months
agentsai-monitoringai-observabilityaiengineeringanthropic
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