Trinh Phan
Application Support Analyst
Auburn, Washington, United States
Summary
👤
Senior🎓
Top SchoolTrinh Phan is an experienced Application Support Analyst with a decade of hands-on expertise managing production applications, databases (Oracle, Sybase, MSSQL, Gemstone) and enterprise scheduling/orchestration tools like Control-M and HP Operations Orchestration. Based in Auburn, WA, she combines strong troubleshooting chops across Windows/UNIX environments with scripting and development skills in Visual Basic, Java, SQL and XML to deploy releases, fix data integrity issues, and automate operational flows. Her background spans network and IT operations roles at telecom and wireless firms, giving her practical insight into backup, monitoring, and incident recovery processes. She also authors and maintains technical knowledgebases using RoboHelp, translating complex system behavior into usable documentation for teams and users. A pragmatic problem-solver who prefers "worse is better," she focuses on reliable, maintainable solutions that keep critical systems running.
10 years of coding experience
Bachelor, Applied Maths and Comp Sci, Bachelor, Applied Maths and Comp Sci at University of WashingtonBachelor of Science, Applied Computer Science & Mathematics, Bachelor of Science, Applied Computer Science & Mathematics at Netdesk CorporationProgramming languages (2)
Github contributions (5)
phantrinh/dotfiles
Aug 2019 - Jun 2020
Contributions:4 pushes, 1 branch in 9 months
phantrinh/hardcore-rule
May 2018 - Jul 2018
Contributions:5 pushes, 9 branches in 2 months
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