Trisha Hanlon is a Senior Technical Writer in Austin with nine years of software engineering and developer-experience expertise, currently shaping documentation and UX at Optimizely. She brings deep hands-on background from IBM where she led cloud developer experience initiatives, built CI/CD and SDK test automation for Watson APIs, and created end-to-end UI test frameworks. Comfortable across front-end, mobile prototyping, QA, and backend scripting, she translates complex technical flows into reliable documentation and reproducible developer workflows. Trisha pairs engineering rigor with onboarding and mentorship experienceβshe served as Head Developer Buddy in Austin and helped new grads ramp into production. Her dual academic foundation in mathematics and computer science plus an MS in CS underpins a methodical, test-driven approach to docs and developer tools. Colleagues value her ability to spot gaps between code and user-facing guidance and to automate the bridge between them.
9 years of coding experience
7 years of employment as a software developer
Bachelor of Science (B.S.), Mathematics, Bachelor of Science (B.S.), Mathematics at Saint Joseph's College
Master of Science (MS), Computer Science, Master of Science (MS), Computer Science at University of Illinois Springfield
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Trisha Hanlon - Senior Technical Writer at Optimizely