Tristen Nguyen
Product Support Analyst at Flint Hills Resources
Wichita, Kansas, United States
Summary
👤
Senior🎓
Top SchoolTristen Nguyen is a Product Support Analyst with eight years of hands-on experience bridging customer service and technical support, currently troubleshooting complex data systems and integrations at Flint Hills Resources. A Wichita State University mathematics graduate, he pairs strong analytical thinking with practical skills in SQL, PowerShell, Python, TypeScript, Visual Basic, and AWS services like Lambda and SQS to resolve production issues and automate repetitive tasks. He’s skilled at root cause analysis, on-call incident handling, and maintaining clear documentation to improve supportability and reliability across products. Outside of work he builds custom mechanical keyboards and Raspberry Pi projects, reflecting a hardware-to-software curiosity that informs his approach to systems-level problems.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Science - BS Mathematics, Bachelor of Science - BS Mathematics at Wichita State UniversityHigh School Diploma, High School Diploma at East High School
Vietnamese, Spanish
Github Skills (9)
mojang10
discord-bot9
discord8
nodejs7
scraper6
js6
scrape5
api5
javascript4
Programming languages (2)
Github contributions (5)
TestInProduction/hypixel-node
Nov 2018 - Oct 2019
JS wrapper for the Hypixel and Mojang APIs.
Contributions:8 commits, 1 PR, 4 pushes in 10 months
jsapi-wrapperhypixelhypixel-nodemojang
TestInProduction/StringManipulation
Feb 2019 - Sep 2019
Contributions:3 pushes, 1 branch in 7 months
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