Troy Pesola is a Solutions Account Executive with 11 years in enterprise technology and a multi-decade background bridging engineering, product, and consulting. He helps organizations adopt process-driven technology—especially ServiceNow—to improve how people work, drawing on roles from software developer to managing consultant and client executive. Troy’s experience spans consulting firms (Deloitte, Capgemini), specialized ServiceNow partners (Thirdera, Crossfuze), and early-career engineering and product management roles, giving him a rare combination of technical fluency and client-facing strategy. He prides himself on being an educator and advocate, creating content on innovation and leadership to help teams adopt change. Based in Castle Rock, Colorado, he pairs formal training from the University of Minnesota with hands-on program delivery that consistently turns operational pain points into measurable business value. An understated strength is his longevity across industries, which gives him practical insight into how processes, not just tech, drive sustainable improvements.
11 years of coding experience
24 years of employment as a software developer
BS, BS at University of Minnesota
MS MOT, MS MOT at University of Minnesota - Carlson School of Management
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Troy Pesola - Solutions Account Executive at ServiceNow