Trung Luong
Vice President - Quality And Customer Satisfaction
Alpharetta, Georgia, United States
Summary
👤
Senior🎓
Top SchoolTrung Luong is a strategic quality and operations executive with nine years in senior leadership roles and a two-decade engineering foundation from Georgia Tech in computer engineering and management. He has repeatedly driven step-change improvements in hardware quality, manufacturing productivity, and test software—delivering measurable results such as 50% field-performance gains and major test-cycle reductions across ATM, POS, and self-checkout lines. Comfortable at the intersection of engineering and finance, he prioritizes high-ROI initiatives and has led global teams of 40–130+ across North America and Asia to standardize metrics, implement lean Six Sigma, and automate processes with robotics and enterprise test suites. Trung has a track record of moving complex operations quickly—replatforming manufacturing, consolidating test systems, and migrating production to third-party partners—while coaching future leaders into director-level roles. Now Vice President of Quality and Customer Satisfaction, he blends hands-on test/software development experience with manufacturing systems thinking to create scalable, sustainable improvements. A less obvious strength: he pairs deep technical credibility with proven change-management chops that turn analytics and tooling into repeatable operational advantage.
9 years of coding experience
24 years of employment as a software developer
Bachelor's degree Computer Engineering, Bachelor's degree Computer Engineering at Georgia Institute of Technology
Github Skills (2)
spring-boot3
java3
Github contributions (3)
trungluong96/INT2208-2-2017
Feb 2017 - May 2017
Contributions:3 PRs, 26 pushes, 1 branch in 2 months
spring-bootjavaengineering-courseengineering
truonganhhoang/INT2208-2-2017
Feb 2017 - May 2017
Contributions:14 commits, 8 PRs, 1 comment in 2 months
spring-bootjavaengineering-courseengineering
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