Tsach Zimmer
Principal Customer Success Engineeer at Palo Alto Networks
Israel
Summary
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Rockstar🎓
Top SchoolTsach Zimmer is a Principal Customer Success Engineer based in Israel with over a decade of hands-on experience in cybersecurity and technical support spanning Palo Alto Networks, Trustwave, and Check Point. He excels at bridging deep technical knowledge and customer-facing escalation management, having progressed from systems/network administration in the IDF to leading technology and escalation programs in the private sector. Tsach is known for resolving high-severity incidents and driving long-term operational improvements for enterprise security products. His background combines formal computer science training with practical incident response and program leadership, enabling him to translate complex security architectures into reliable customer outcomes. Notably, he brings a pragmatic blend of product advocacy and technical mentorship that accelerates adoption and reduces recurring operational pain points.
6 years of coding experience
12 years of employment as a software developer
Bachelor of Science (BSc), Computer Science, Bachelor of Science (BSc), Computer Science at The College of Management Academic Studies
Hebrew
Stackoverflow
1reputation
0reached
0answers
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Github Skills (6)
orchestrate10
devsecops10
orchestration10
content-repository10
cortex10
security10
Programming languages (1)
Github contributions (3)
tsachzim/content
Feb 2021 - Nov 2024
Demisto is now Cortex XSOAR. Automate and orchestrate your Security Operations with Cortex XSOAR's ever-growing Content Repository. Pull Requests are always welcome and highly appreciated!
Contributions:2 PRs, 124 pushes, 24 branches in 3 years 9 months
cortexsecurity-toolssecurity-operationssecurityever
demisto/content
Jun 2019 - Nov 2024
Demisto is now Cortex XSOAR. Automate and orchestrate your Security Operations with Cortex XSOAR's ever-growing Content Repository. Pull Requests are always welcome and highly appreciated!
Contributions:15 reviews, 24 PRs, 4 pushes in 5 years 6 months
containerscortexsecurity-toolsorchestrationsecurity-operations
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