Tumelo Baloyi
Customer Success Specialist at LexisNexis
Johannesburg Metropolitan Area South Africa
Summary
👤
Senior🎓
Top SchoolTumelo Baloyi is a results-driven Customer Success Specialist with nine years of experience building client relationships, driving product adoption, and growing accounts across the mining and information services sectors. Based in Johannesburg, he combines hands-on account management and onboarding expertise at LexisNexis with a background in sales support, CRM administration and business sustainability from roles at Epiroc and Sandvik. Tumelo excels at translating customer needs into tailored training, upsell strategies and system testing while maintaining clean CRM data and actionable sales funnels. He brings practical experience in BEE administration and CSR event delivery, a perspective that helps align commercial goals with socio-economic and compliance priorities. Known for blending operational discipline with customer-focused strategy, he consistently uncovers growth opportunities by mining stakeholder networks and usage data.
9 years of coding experience
1 year of employment as a software developer
NQF 6, Business Administration and Management, General, NQF 6, Business Administration and Management, General at Central Johannesburg TVET CollegeDiploma, Business Administration and Management, General, Diploma, Business Administration and Management, General at Central Johannesburg Tvet College
Github Skills (19)
encoder8
video-streaming6
media6
media-player6
video-player6
broadcast5
crowdfunding5
streamer5
html5
torrent4
php4
streaming4
ovp3
webrtc3
open-source3
Programming languages (3)
Github contributions (5)
RockHardJim/CineStream-PoC
Aug 2018 - Nov 2019
Cinestream is a simple popcorn time api based application that allows users to stream content stored on torrents directly on the browser in html5
Contributions:3 commits, 1 PR, 1 push in 1 year 3 months
torrent
RockHardJim/fox
Sep 2017 - Dec 2020
Fox microframework MVC PHP
Contributions:2 PRs, 3 pushes, 3 branches in 3 years 2 months
microframeworkphpframeworkrequirejsphp-framework
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