Tùng Lý is a product support and implementation specialist with nearly two decades of experience delivering technology that expands access to services across government, healthcare, and mission-driven startups. He blends technical product management, data engineering, and Salesforce expertise to drive digital transformation, having led projects that unified city services, cut customer acquisition costs dramatically, and brought legislative web presences in-house. Raised as the child of refugees and shaped by desegregation-era schooling in Tulsa, he brings a lived commitment to equity and community-centered design to his work. Comfortable shipping both technical solutions (EMR, OCR, ETL, GIS, Python/SQL) and customer-facing programs, he excels at cross-functional leadership and turning complex requirements into measurable impact. Currently based in Annapolis, he pairs a Tulane biomedical engineering background with hands-on ops and implementation roles that bridge policy, product, and people.
5 years of coding experience
Bachelor of Science - BS, Biomedical Engineering, Bachelor of Science - BS, Biomedical Engineering at Tulane University
High School Diploma, Oklahoma Academic Scholar, High School Diploma, Oklahoma Academic Scholar at Booker T. Washington High School
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Tùng Lý - Product Support & Implementation Specialist