Txema Palacio
Customer Service Representative
Milford, Connecticut, United States
Summary
👤
Senior🎓
Top SchoolTxema Palacio is a customer-focused tech retail professional with 8 years of experience blending hands-on technical support and visual design sensibilities. Holding a Bachelor’s in Game Design & Development and an Associate’s in Digital Media, he leverages a strong aesthetic eye from game and multimedia training to solve problems and craft clear user experiences. At Apple he excelled as a technical Expert—troubleshooting hardware, mentoring teammates, and consistently exceeding sales and satisfaction targets—and now brings that same customer-first approach to Zurita Insurance & Financial Services. As a freelance graphic designer he built enduring client relationships and reliable delivery processes, demonstrating a rare mix of creative discipline and service-oriented execution. Based in Milford, CT, he’s passionate about merging technology and design and enjoys collaborating on projects that make complex tech feel approachable.
8 years of coding experience
2 years of employment as a software developer
Bachelor’s Degree, Game Design & Development, Bachelor’s Degree, Game Design & Development at Quinnipiac UniversityAssociate's degree, Digital Communication and Media/Multimedia, Associate's degree, Digital Communication and Media/Multimedia at The College of Westchester
English, Spanish
Github Skills (2)
pdf3
python3
Programming languages (1)
Github contributions (3)
TxemaByte/Proves
Nov 2020 - Nov 2020
Contributions:6 pushes, 4 branches in 1 day
mdiago/PdfTagger
Dec 2017 - Sep 2018
Extracción de información estructurada a partir de pdfs
Contributions:6 pushes in 9 months
pythonpdfpdfs
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