Tyler Mitchell is an IT professional with over a decade of experience supporting large-scale banking and enterprise environments, specializing in IT operations, Active Directory, infrastructure support, and cybersecurity-focused system management. He has a strong track record of improving operational efficiency through data-driven solutions—building SQL Server and Power BI reporting, optimizing ServiceNow workflows, and reducing repeat incidents with preventative fixes. Tyler excels at coordinating complex hardware and software lifecycles at scale, having managed upgrades for hundreds of thousands of users while maintaining high customer service and quality metrics. Comfortable in both technical and instructional roles, he now applies his enterprise tooling skills to digital lesson design and administrative automation using Office 365. Known for translating recurring operational pain points into documented, repeatable processes, he brings practical systems thinking and clear communication to cross-functional teams. Based in Kansas City with international experience in Japan, Tyler combines banking-grade reliability with a knack for making technical work accessible to nontechnical stakeholders.
10 years of coding experience
6 years of employment as a software developer
Bsba, Finance and risk managment, Bsba, Finance and risk managment at University of North Carolina at Charlotte
Bachelor's degree, Insurance, Bachelor's degree, Insurance at UNC Charlotte Belk College of Business
Contributions:12 PRs, 51 pushes, 10 branches in 2 years
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