Tyler Rasmussen is an IT Support Specialist with 10 years of hands-on experience across education, retail, and managed services environments, currently supporting endpoint and security operations at Miles IT. He combines strong networking and system administration skills (TCP/IP, subnetting, VPNs, Windows and Linux, Active Directory) with proven Tier 1/2 troubleshooting and RMM-backed maintenance practices. Tyler transitioned from classroom technology leadership and elementary music teaching into IT, giving him a knack for clear technical training, documentation, and user-focused solutions. He also acts in a Security Operations Center analyst capacity, responding to and containing incidents from malware to account compromise. Trained through formal degrees and self-directed programs like Google’s IT Support Professional Certificate, he augments professional work with personal projects and experimentation. Based in Memphis, he’s known for fast resolution rates and practical recommendations that reduce downtime and improve operational resiliency.
10 years of coding experience
2 years of employment as a software developer
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program at Nettleton High School
Bachelor of Arts - BA, Music Teacher Education, Bachelor of Arts - BA, Music Teacher Education at Arkansas State University
Bachelor of Business Administration - BBA, Information Technology, Bachelor of Business Administration - BBA, Information Technology at The University of Memphis
The front-end CSS framework for building experiences for Office and Microsoft 365.
Contributions:3 PRs, 1 push, 3 branches in 9 months
cssexperiencesmicrosoft-365microsoftfor-office
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Tyler Rasmussen - IT Support Specialist at Miles IT